CHCI Infographics

Check out our infographics providing visual representations of information, data and practical tips for your and your team’s development.

3 Steps to Improve Your Active Listening

Enhance active listening with these three steps: Focus on yourself, Focus on the other person, Focus on the environment.

3 Ways to Improve Your Emotional Intelligence (EI)

Enhance EI by responding thoughtfully, practicing empathy, and listening to your body.

5 Things You Should Know About Neurodiversity in the Workplace

Embracing accommodations benefits everyone, supports spiky ability profiles, and fosters inclusion.

7 Steps to Resolve Conflict

Explore a structured seven-step approach to effectively resolving conflicts and fostering collaboration.

70:20:10 Learning and Development Model

A practical learning framework where 70% comes from experience, 20% from interactions, and 10% from formal education.

Federal Protections You Should Know if You’re a Caregiver

Essential federal protections for caregivers, ensuring workplace rights and support.

Four Steps to Design a Facilitated Training

A structured approach to designing effective facilitated training: define objectives, plan key points, keep it interactive, and end with action ...

Four Ways to be Proactive at Work

Learn four effective ways to take initiative and be proactive in the workplace for career growth.

How to Effectively Deliver Bad News at Work

Deliver bad news effectively: prepare, communicate clearly, propose solutions, and follow up with action.

How To Get the Most Out of Your Summer Internship Program

Explore the benefits, structure, and key components of a successful summer internship program.

Managing Your Energy To Reduce Stress

Discover practical strategies to manage your energy levels and reduce stress for improved well-being.

Meaningful Metrics: Measuring the ‘Why’ Behind Your Work

Understand the difference between KPIs and meaningful metrics to track impact, guide decisions, and drive success.

Navigating a Layoff

Key steps to manage a layoff: secure finances, update your resume, expand skills, network, and prioritize well-being.

Preparing for a Job Interview

Comprehensive guide on job interview preparation: finding opportunities, practicing questions, and researching potential employers.

Pronounciation v Accent

Understand the difference between pronunciation (word articulation) and accent (speech patterns).

Stay Interviews

Discover key strategies for conducting stay interviews to enhance employee engagement and retention.

The 5 Cs of Conflict Management

Learn the 5 Cs of conflict management to navigate and resolve workplace disputes effectively.

The 5As of Accountability

Discover the 5 A’s of accountability to foster responsibility, trust, and high performance in the workplace.

The Business Case of Coaching

Explore the business benefits of coaching and its impact on leadership, performance, and organizational growth.

The Goal Model

Discover key strategies for fostering personal and professional growth through continuous learning and development.

Time Poverty and Women in the Workplace

Explore how time poverty disproportionately affects women, impacting their work-life balance and career progression.

Tips for Effective Coaching Questions

Explore powerful coaching questions designed to enhance conversations, drive insights, and foster growth.

Trust Concept Map

Visual representation of the elements and relationships that constitute trust within organizational contexts.

Vacation To-Do List

Checklist to ensure a well-prepared and stress-free vacation, covering planning, packing, and pre-departure tasks.

Veteran and Employer Resources

A comprehensive guide detailing programs and incentives to support veterans entering the workforce and employers hiring veterans.

Volunteering in the Workplace

Strategies to promote employee volunteering: paid volunteer time off, skill-based and virtual opportunities, team events, and partnerships with local charities.

What is in the ADA?

ADA ensures equal rights, accessibility, and inclusion for individuals with disabilities

Words Matter

Discover the impact of language on communication and learn how to use words effectively for positive interactions.

Words to Avoid (And What to Say Instead)

Common words and phrases that can negatively impact communication, offering alternative expressions to promote clarity and positivity.