Leadership and the Lost Art of Listening

I heard Richard Branson on the Diane Rehm show, and he spoke about something extremely important for successful leadership: listening. I find Branson’s comments on listening to be spot-on: “I think not enough business leaders know the art of listening. They love to hear their own voices. And I was fortunate to learn from a young […]

Leadership in the Zone – How to Fully Engage Physically

I can’t stop moving. Ask anyone who knows me. I prefer a standing desk to a seated one; I schedule walking meetings instead of table meetings and my clients now expect me to stand up and walk around during our time together. I didn’t understand the science of this until I learned about the Human Performance […]

How Small Wins Improve Employee Motivation

Often teams focus solely on the end result, or task they are to achieve. Why? Because senior-management generally focuses on long-term strategy, scaling and budgeting, so they delegate these type of tasks to their teams. But what about the actual teams who are executing, and finding the process to achieve the task? They are the […]

Workforce Development and HR During Covid

CHCI was invited to the 2021 BMI Spring Management Conference panel on Workforce Development and HR in the Time of Covid. Watch our SVP, Anne Loehr, during this 50 minute discussion or feel free to skip ahead to the time stamped topics below. https://youtu.be/PxCM9TmI0b4 (3:33) How do we ensure employees are engaged in their own […]

Leadership Lessons from the Kitchen: What Mother’s Day Brunch Can Teach Us About Teamwork

Today, I’d like you to join me at brunch, my favorite meal. Before you start salivating over the idea of a Croque Monsieur, I should tell you that you’ll be joining me in the kitchen. Not just any kitchen—the kitchen of a busy restaurant. If you’ve been reading my series on leadership lessons I learned in […]

Imposter Syndrome

Do you think that your work must be 100% perfect, 100% of the time? Or that you haven’t truly earned your position? Does your confidence take a plunge when you suffer a setback? You are not alone. 70% of the U.S. population has experienced this feeling, which is known as impostor syndrome. According to the […]

Are Your Internal Communication Tools Doing More Harm Than Good?

Guest post by Kyle Sabraw There’s no arguing that the modern workplace has changed. Gone are the days of a 9-5, Monday through Friday desk job hidden inside of a cubicle. For better or for worse, our office has become wherever we happen to be. Fully 43% of employees today consider themselves mobile or “deskless”. This […]

What To Do When Employees Resent Coworkers Who Work From Home

Maritza manages a team of fifteen, five of which work from home. Recently, she’s noticed some of her in-office team showing signs of unhappiness and disengagement. Terry, an employee of eight years, has stopped contributing to group discussions almost entirely. Jamal and Doug have started leaving the office together a little earlier than the official […]

5 Practical Steps to Improve Company Culture

By John Duisberg, originally published on Cooleaf Most company leaders want to have a vibrant company culture and high level of employee engagement. However, leaders may lack the knowledge of practical steps to achieve these goals. Here are a few steps with specific actions that you and your team may use to improve your company’s culture. STEP […]

Five Business Culture Books To Add To Your Fall Reading List

Some people like to read. Some people like to read a lot. Then, there’s people like Doug Hensch who are not happy if they aren’t consuming research-backed literature on wellbeing, resilience, leadership and decision-making. The good news for the rest of us is that Doug has decided to post a handful of summaries of some […]