Last week, I introduced the Thomas-Kilmann Conflict Mode Instrument (TKI), my favorite tool for developing conflict management knowledge. Leaders can use this […]
Three Ways to Amp Up Your Emotional Intelligence Today
We’ve all heard stories or perhaps even witnessed leaders who just can’t keep their cool. They may storm through the […]
Leadership Guide for Managing Conflict: Five Conflict-Management Styles
Conflict happens, whether we want it to or not. Most of us have a strong, visceral reaction to conflict, including […]
5 Ways to Increase Happiness and Create Positive Change at Work
Have you ever started your “dream” job only to find yourself feeling bored and unmotivated a few months — or […]
Introvert or Extrovert? There’s a Third Option
“Sensitive fake extrovert.” That’s how Jade Lenier classifies herself. As a performer and public speaker, you’d take her for an […]
Miscommunication? Belief Language May Be To Blame
Language plays a crucial role in managing teams and empowering people. Not only is unbiased language powerful, so is behavior language. Here […]
Watch Your Mouth: Decoding the Language of Unconscious Bias at Work
Oh Boy, Here She Goes Again How many times have you been in a mixed gender group and the leader […]
How Does Frequent Firing Affect Organizational Culture?
Refresh your news feed and you’ll see that someone else on the national stage was fired. So let’s take a […]
Get a Grip on Employee Conflict
A client recently asked me to help him resolve some staff conflicts within his marketing team. At the surface, it […]
Seven Practical Tips For Increasing Empathy
We have something in common with rats that may surprise you. Those scurrying little (sometimes large) rodents ruling garbage cans […]
