Perpetual change is the one constant in the business landscape. Revolutionary scientific discoveries, breakthrough technologies, updated regulations, new leadership, shifting job roles, and relocation are just a few examples of major change in the professional world. The fact is, change is inevitable and necessary. Yet many employees aren’t prepared to embrace change. Why is change […]
Why Conflict at Work is a Good Thing
When Gabriel visited headquarters from his Milwaukee office, everything seemed great. Members of the team welcomed him warmly, invited him to lunch, and had his workstation set up. Gabriel would be there for a week to transition the team to a new software platform to track their hours, request vacation days, check benefits, find employee […]
Why Accountability is a Must For Teamwork and How To Create It
“Courtney really gets on my nerves,” Mario said to his coworker Amira. The two were sitting in the commissary, trays of food in front of them, ready to eat lunch. “She has to be ‘miss perfect’ and flaunt finishing her projects,” Mario continued. “Yet getting her work done before everyone else doesn’t satisfy her—she continually […]
How To Influence Others Without Authority
Have you ever tried asking for support from someone who is not interested in helping you? Or maybe you have an idea that you’re sure will take your team to the next level, but you can’t get anyone on board? These are common frustrations in the workplace… maybe even at home! When you don’t have […]
Prove You Care About Employees With Feedback
Do you truly care about your employees? Do you really want them to improve? If yes, prove it by giving them feedback. Yet feedback is not just for managers to give employees. Employees also give mangers feedback, and feedback can happen between peers. Today I am focusing on the manager to employee feedback. And here’s […]
Manage Your Personal Bias with These Three Tips
“No, not her!” I thought to myself. What I needed was a massage and my regular massage therapist wasn’t working. I couldn’t believe I got stuck with HER instead. My mind started racing. “Is she strong enough to give the deep massage I like? Can she really handle a full hour on all my shoulder […]
Have You Ever Wondered How People Define Success?
Success seemed really simple in elementary school. You get an A on your math test—success! You win a game of foursquare—success! You play a solo in your band concert and don’t miss a note—success! Adult life is much more complex than acing a spelling test every Friday. As a result, each person’s definition of success is […]
A Deeper Look at Cultural Awareness in the Workplace
Working in Africa taught me the importance of understanding cultural norms. I was managing a Kenyan hotel with 400 international guests over the Christmas holiday. We had arranged it all: fireworks, an African choir to sing carols, and Santa arriving on a camel. Yet, I failed my guests and my team by not bothering to […]
Diversity and Inclusion: Glossary of Terms
Diversity is a hot topic right now. Before you dive into diversity and inclusion conversations, it’s important to understand the terms and words you use in these crucial conversations. To help, we’ve provided you with this glossary of terms. Access Creating the necessary conditions so that individuals and organizations desiring to, and who are eligible […]
Seven Steps to Resolving Conflict in Crucial Conversations
It’s time to talk. Really talk. About the national and global issues that are impacting our changed lives, including Covid-19, civil unrest and returning to work or school. I don’t mean a quick chat; I’m referring to real conversations about tough topics where the stakes are high, the opinions vary and the emotions run strong. […]
