Crucial conversation sounds like a serious life or death conversation. It’s not. Instead, it’s a concept pioneered by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler that describes a conversation between two or more people where the stakes are high, opinions vary, and emotions run strong. We tend to avoid crucial conversations at work. […]
Win without fighting
As a manager, you have likely encountered unmanageable employees. Egomaniacs. Slackers. Employees who go AWOL when you need them, miss deadlines, chase away clients, and fracture your team’s orale. The list could probably go on forever, because there seems to be no end to the new and creative ways that employees find to become unmanageable. […]
Case Study: Executive Coaching — How to Lead a Team To Scale Quickly
Challenges to Address A tech company CEO wanted to increase his ability to lead a team that would execute to the next level of growth. He wanted to: Improve his leadership presence with the team and Board. Develop a strategy to launch a new product while the current product ran effortlessly. Find the financing to […]
The Center for Human Capital Innovation partners with Albany State University to build organizational health
Albany State University (ASU) contracted with the Center for Human Capital Innovation (CHCI) to help the educational institution assess the organizational health of its students, faculty, and staff. Organizational health is based on the ability to synergistically align around a clear strategy, vision, and culture. It is also determined by the ability to effectively respond […]
How to Break the Glass Ceiling
Panelists at the IREM Global Summit share best practices for mitigating bias and advancing diversity. Cultivating talent is an industry-wide mission for the property management profession and all of commercial real estate. At the Institute of Real Estate Management’s Global Summit last week in San Francisco, an international panel of rising leaders shared best practices […]
Three Ways Learning Agility Can Help Your Career Growth
We have a guest blog this week about a fascinating topic: Learning agility. Thanks for David Hoff, co-author of Learning Ability-The Key to Leader Potential. Learning agility is finding yourself in a new situation and not knowing what to do – but then figuring it out. Why would that be important? In an organizational context, […]
Optimize Your Recruitment Process by Using Competencies
Recently, we wrote about the five steps to optimize employee development with a competency framework. This 5-step process begins with identifying organizational competencies and determining expected proficiencies by employee position and continues. The next two steps include assessing competencies and aligning the current proficiency with organizational needs and career aspirations. Finally, each employee should track […]
Why Leadership Training Fails
It happens all the time. Senior leaders seek leadership training to strengthen the leadership team. Yet they don’t know exactly what will make their individual leaders better in their roles. Some will base their leadership coaching training programs on the flavor of the month, such as emotional intelligence. They have heard in leadership circles how […]
How to Train Your Staff with a Decreasing Budget
In our last blog, How to Use the 70/20/10 Model to Develop Careers, we discussed the “what”, “when” and “how” of using the 70/20/10 Adult Learning Model for employee development. Now let’s discuss the “why”. Managers face daily decisions to ensure their team gets what’s needed for success. But with budgets getting smaller, it’s hard […]
Center for Human Capital Innovation Supports Carpenter’s Shelter
The Center for Human Capital Innovation (CHCI) team supported the Carpenter’s Shelter on September 10, 2019. As part of their effort to give back, Made With Love Catering also pitched in to feed approximately 30-35 people in support of this community effort. The Carpenter’s Shelter empowers and enables the local homeless population to achieve sustainable […]
