Organizations are changing in big ways. And while many people are looking for clues in the economy, Brexit, and the current administration, there’s another change — almost a revolution — quietly taking place right under our noses. That change is the massive shift in workplace demographics which will impact every industry. The future of […]
Five Tips to Manage Unmanageable Employees
There are many types of employees in the workforce: The Rude-Nik: They happily supply their co-workers with hissy fits and bad moods at will. The Egomaniac: Let’s just say these employees aren’t exactly “team players.” The AWOL: They are the ones who at this very moment may be missing from the office despite a team […]
Five Tips for Coaching Top Performers
Executive coaching helps effective managers become even stronger. The same can be said of Olympic coaches and the athletes they coach. A recent article in the Harvard Business Review looked at various coaching strategies and strengths that have helped coaches produce winning athletes in intense situations. Thinking of employees as athletes, five keys to success […]
A Guide to Developing, Managing, and Executing Effective Training Programs
Have you been tasked with developing an employee training program? Are you interested in identifying training costs and the criteria for an effective training program? Read on as we provide answers to some of the most common training program questions, including a detailed overview and useful tips. Whether you’re conducting leadership development training programs yourself […]
Eight Quick Tips for Interpersonal Communication and Relationship Building
There was a line of lawyers waiting to talk to me and I promise crime had nothing to do with it. I’d just wrapped up an hour-long session on Coaching 101 for a group of lawyers. I’ve observed that lawyers like giving advice. I mean, that’s what they’re supposed to do, right? So learning to […]
What The Heck Is Executive Coaching?
“What the heck is executive coaching?” I get asked that question many times a day. I admit that coaching is a nebulous term. When I say that I’m a certified coach, people ask if I coach sports teams. When I say that I actually coach work teams, people look surprised. ‘Why would a work team […]
Conflict in the Workplace? 7 Ways to Resolve It
Crucial conversation sounds like a serious life or death conversation. It’s not. Instead, it’s a concept pioneered by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler that describes a conversation between two or more people where the stakes are high, opinions vary, and emotions run strong. We tend to avoid crucial conversations at work. […]
Win without fighting
As a manager, you have likely encountered unmanageable employees. Egomaniacs. Slackers. Employees who go AWOL when you need them, miss deadlines, chase away clients, and fracture your team’s orale. The list could probably go on forever, because there seems to be no end to the new and creative ways that employees find to become unmanageable. […]
Case Study: Executive Coaching — How to Lead a Team To Scale Quickly
Challenges to Address A tech company CEO wanted to increase his ability to lead a team that would execute to the next level of growth. He wanted to: Improve his leadership presence with the team and Board. Develop a strategy to launch a new product while the current product ran effortlessly. Find the financing to […]
The Center for Human Capital Innovation partners with Albany State University to build organizational health
Albany State University (ASU) contracted with the Center for Human Capital Innovation (CHCI) to help the educational institution assess the organizational health of its students, faculty, and staff. Organizational health is based on the ability to synergistically align around a clear strategy, vision, and culture. It is also determined by the ability to effectively respond […]
