Have you been tasked with developing an employee training program? Are you interested in identifying training costs and the criteria for an effective training program? Read on as we provide answers to some of the most common training program questions, including a detailed overview and useful tips. Whether you’re conducting leadership development training programs yourself […]
Eight Quick Tips for Interpersonal Communication and Relationship Building
There was a line of lawyers waiting to talk to me and I promise crime had nothing to do with it. I’d just wrapped up an hour-long session on Coaching 101 for a group of lawyers. I’ve observed that lawyers like giving advice. I mean, that’s what they’re supposed to do, right? So learning to […]
What The Heck Is Executive Coaching?
“What the heck is executive coaching?” I get asked that question many times a day. I admit that coaching is a nebulous term. When I say that I’m a certified coach, people ask if I coach sports teams. When I say that I actually coach work teams, people look surprised. ‘Why would a work team […]
Conflict in the Workplace? 7 Ways to Resolve It
Crucial conversation sounds like a serious life or death conversation. It’s not. Instead, it’s a concept pioneered by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler that describes a conversation between two or more people where the stakes are high, opinions vary, and emotions run strong. We tend to avoid crucial conversations at work. […]
Win without fighting
As a manager, you have likely encountered unmanageable employees. Egomaniacs. Slackers. Employees who go AWOL when you need them, miss deadlines, chase away clients, and fracture your team’s orale. The list could probably go on forever, because there seems to be no end to the new and creative ways that employees find to become unmanageable. […]
Case Study: Executive Coaching — How to Lead a Team To Scale Quickly
Challenges to Address A tech company CEO wanted to increase his ability to lead a team that would execute to the next level of growth. He wanted to: Improve his leadership presence with the team and Board. Develop a strategy to launch a new product while the current product ran effortlessly. Find the financing to […]
The Center for Human Capital Innovation partners with Albany State University to build organizational health
Albany State University (ASU) contracted with the Center for Human Capital Innovation (CHCI) to help the educational institution assess the organizational health of its students, faculty, and staff. Organizational health is based on the ability to synergistically align around a clear strategy, vision, and culture. It is also determined by the ability to effectively respond […]
How to Break the Glass Ceiling
Panelists at the IREM Global Summit share best practices for mitigating bias and advancing diversity. Cultivating talent is an industry-wide mission for the property management profession and all of commercial real estate. At the Institute of Real Estate Management’s Global Summit last week in San Francisco, an international panel of rising leaders shared best practices […]
Three Ways Learning Agility Can Help Your Career Growth
We have a guest blog this week about a fascinating topic: Learning agility. Thanks for David Hoff, co-author of Learning Ability-The Key to Leader Potential. Learning agility is finding yourself in a new situation and not knowing what to do – but then figuring it out. Why would that be important? In an organizational context, […]
Optimize Your Recruitment Process by Using Competencies
Recently, we wrote about the five steps to optimize employee development with a competency framework. This 5-step process begins with identifying organizational competencies and determining expected proficiencies by employee position and continues. The next two steps include assessing competencies and aligning the current proficiency with organizational needs and career aspirations. Finally, each employee should track […]
