Most managers arrive in their new role with a completely different set of skills mastered than the ones needed to […]
Saying Nothing Is Still a Decision
A deadline for a deliverable slips by a few days. A document comes back close, yet not quite what was […]
When Coaching Becomes a Substitute
There are multiple factors that go into whether or not coaching will be impactful. The impulse is to only look […]
The Coachability Factor: Why Some People Get More Out of Coaching Than Others
Executive coaching is one of the more reliably funded line items in employee development budgets due to its return on […]
Delegation: How AI Reshapes Leadership’s Oldest Question
For most of management history, delegation was simple: Which tasks are best for me to do and which ones should […]
Using AI to Slow Down and Reduce Bias
Ask a room of people what comes to mind when they hear “AI in the workplace,” and you’ll get a […]
Change Agents, Early Adopters, and Resisters: The People Who Make or Break Change
An organization can have a flawless roadmap, a funded budget, and a polished communications calendar. Yet, without people on board, […]
How to Manage Multiple Changes at the Same Time
Most change management advice assumes one change at a time — a clean before, a defined transition, a stable after. […]
Happy Pride Month from CHCI!
This June, organizations have a chance to show their commitment to providing access and opportunity for the LGBTQ+ community. But […]
The Skill Set That Brings Good Ideas to Life
Walk into almost any organization, from a scrappy startup to a decades-old enterprise, and you will find people with genuinely […]











