CHCI Blog

Read articles on Executive Coaching, People Analytics, Human Capital Management and Leadership Development.

Maintaining Office Morale During Covid-19

This year has been a tough one for many. With the Covid-19 pandemic still raging on, the landscape of US employment has shifted dramatically. According to Gallup, 33% of employees are currently working remotely, and 62% have worked remotely at some point during the crisis. There is an abundance of advice on navigating the challenges […]

How to Manage Frustrated Employees

Are you managing frustrated, unmanageable employees? Believe it or not, these employees may not be a bad thing for your organization. Why? Because they are likely the most vocal in your company and have the ability to signal where something is falling short within the organization. So don’t just dismiss them…. listen to them. Erik […]

How Digital Natives Will Shape the Future of Work

I recently dove deep into the future for a series called *Work: Reimagined, analyzing the trends shaping the future of work and determining five qualities that will be imperative for successful future leaders. But it turns out I left something out. I didn’t factor in how our future leaders will be Digital Natives—born after the widespread […]

Why It’s Important to Delegate and How to Do It

Delegation goes beyond just handing off the job. It includes setting performance expectations, following-up, and providing feedback. Below you’ll find tips to help you learn to successfully delegate. But first, let’s look at why it’s important to delegate. Why is Delegation Necessary? There are several reasons to delegate: Delegation allows you to devote energy to […]

Five Tips for Effective Coaching Questions

People always ask me, “What exactly is coaching and how is it different from any other conversation?” A coaching conversation is different from other conversations due to the amount of questions asked, and the type of questions asked. In general, a coach should be doing 80% listening and 20% talking. If a coach is doing […]

Opening Pandora’s Box of Emotions Is Actually Good for Work

Let’s talk about managing disappointment. I don’t mean disappointment in a movie or new restaurant. I mean bone crushing, can’t get out of bed disappointment in achieving a big dream. When you try everything to conquer a big goal and it falls flat. I’ll tell you personally. One of my goals is to do a […]

How to Manage Habits That Inhibit Productivity

It’s hard to find individuals who are satisfied with their work productivity. Endless emails pop into our inboxes, a coworker stops by our desk for some advice or chitchat, the phone rings, social media notifications buzz our phones, our stomachs yearn for an afternoon snack, and before you know it, you’re Googling restaurant reviews in […]

Online Learning Increases Employee Engagement: How to Create Online Training Programs That Work

In my last two posts, I discussed why it’s important to incorporate the seven learning styles into adult learning and how online learning programs can do that effectively. In this post, we’ll look at some best practices for creating effective online learning programs that work in your organization, as well as practical steps to help […]

How to Effectively Motivate Employees

In 1968, the Harvard Business Review (HBR) published Frederick Herzberg’s article, “One more time: how do you motivate employees?”. This is still one of the most widely read HBR articles ever. The most important paragraph in the article says: “If I kick my dog (from the front or the back), he will move. And when […]

How to Delegate so Employees Stay Engaged

It’s easy, when someone from another generation is driving you crazy, to overlook the unique contributions they can make.  Yet it’s crucially important to remember that every generation has strengths that can be leveraged for the overall good of the team. What does this mean for you, as a manager, as someone’s direct report, and […]