I’ve wanted to surf my whole life, which is ironic considering I was raised in upstate New York, could hardly […]
When Introverts Lead
Everyone is talking about personality these days. Consequently, a leader’s personality and every move is often highly scrutinized in the […]
Can’t Stand Your Colleagues? Six Tips for Effectively Working with Them Anyway
Unless you’re the one doing the hiring, it’s unlikely you get to choose who you’ll be working with on various […]
Why It’s Important to Delegate and How to Do It
Delegation goes beyond just handing off the job. It includes setting performance expectations, following-up, and providing feedback. Below you’ll find […]
Leadership Guide for Managing Conflict, Part 3: Test Your Conflict-Handling Skills
Let’s put your conflict handling-skills to the test! In this three-part series on conflict management, I introduced the Thomas-Kilman Conflict Mode […]
Leadership Guide for Managing Conflict, Part 2: What Conflict-Handling Styles to Use & When
Last week, I introduced the Thomas-Kilmann Conflict Mode Instrument (TKI), my favorite tool for developing conflict management knowledge. Leaders can use this […]
Leadership Guide for Managing Conflict: Five Conflict-Management Styles
Conflict happens, whether we want it to or not. Most of us have a strong, visceral reaction to conflict, including […]
Miscommunication? Belief Language May Be To Blame
Language plays a crucial role in managing teams and empowering people. Not only is unbiased language powerful, so is behavior language. Here […]
Leadership Lessons from the Kitchen: How to Prevent Difficult Communication from Burning Your Fingers
I would never have guessed at the time but leaving the Ivy League to go to culinary school gave me […]
Why Communication Fails and How to Fix it: The Perception Gap
Despite your best efforts, there’s a very good chance that your communication is being perceived and processed in a way […]
