A client recently asked me to help him resolve some staff conflicts within his marketing team. At the surface, it looked like the staff were insubordinate, reactive, and uncooperative. However, after some discussions with all of the staff, it became clear that the real issue was GRPI (pronounced grip-i), not insubordination. Is GRPI a rare […]
Feeling Stuck? Might Be Time for a Crucial Conversation
The Vendor Gone AWOL I have been working with one vendor, Sebastian, for many years. I can honestly say that Sebastian is brilliant when it comes to numbers. He knows how to handle my books in a way that’s easy and intuitive. He Helps Me Enormously… When He Is On When he is on, he […]
Why Conflict at Work is a Good Thing
When Gabriel visited headquarters from his Milwaukee office, everything seemed great. Members of the team welcomed him warmly, invited him to lunch, and had his workstation set up. Gabriel would be there for a week to transition the team to a new software platform to track their hours, request vacation days, check benefits, find employee […]
Why Accountability is a Must For Teamwork and How To Create It
“Courtney really gets on my nerves,” Mario said to his coworker Amira. The two were sitting in the commissary, trays of food in front of them, ready to eat lunch. “She has to be ‘miss perfect’ and flaunt finishing her projects,” Mario continued. “Yet getting her work done before everyone else doesn’t satisfy her—she continually […]
Prove You Care About Employees With Feedback
Do you truly care about your employees? Do you really want them to improve? If yes, prove it by giving them feedback. Yet feedback is not just for managers to give employees. Employees also give mangers feedback, and feedback can happen between peers. Today I am focusing on the manager to employee feedback. And here’s […]
Changing Perspectives for Effective Solutions
Perception is reality. That is, the way we see things constitutes our beliefs about the world around us. It is so easy to forget that one of the most incredible choices we have is that of our perspectives, or our way of seeing, feeling about and approaching the multitude of dimensions that make up our […]
Online Learning Increases Employee Engagement: What is Online Learning?
In my last post, I discussed why it’s important to incorporate multiple learning styles in a training program. Technology offers to best opportunities to do that. In this post, let’s look at what online learning actually is. The U.S. Distance Learning Association (USDLA) seems to concur that there is no official, agreed-upon definition of online […]
Quick Tips to Drive Employee Engagement, Innovation and Loyalty
By all accounts, low engagement levels and employee turnover rates plague organizations of all sizes and shapes. In fact, recent data from Gallup put employee engagement rates worldwide at about 15 percent and estimate that 51 percent of employees are looking to leave their current jobs. These statistics have significant economic consequences, as unengaged employees tend to be less […]
Win without fighting
As a manager, you have likely encountered unmanageable employees. Egomaniacs. Slackers. Employees who go AWOL when you need them, miss deadlines, chase away clients, and fracture your team’s orale. The list could probably go on forever, because there seems to be no end to the new and creative ways that employees find to become unmanageable. […]
Mastering The Language Of Leadership
When it comes to leadership, language is one of the most valuable tools you can use to empower people. Something as simple as taking a closer look at the words you use can make a drastic difference in your ability to increase employee engagement and performance. Many companies offer best employee engagement programs for this. […]
