Communication

Diverse group

Seven Steps to Resolving Conflict in Crucial Conversations

It’s time to talk. Really talk. About the national and global issues that are impacting our changed lives, including Covid-19, […]

  • June 25, 2020
Leadership

How and Why to Ask For What You Want at Work

I still cringe when I think of the time I got my haircut during my teenage years. The hairdresser asked […]

  • May 7, 2020
Crucial conversation

Conflict in the Workplace? 7 Ways to Resolve It

Crucial conversation sounds like a serious life or death conversation. It’s not. Instead, it’s a concept pioneered by Kerry Patterson, […]

  • January 30, 2020
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