CHCI Blog

Read articles on Executive Coaching, People Analytics, Human Capital Management and Leadership Development.

Fallibility as a Performance Advantage

Many people understand that admitting fallibility and shortcomings can build trust. Fewer are taught how to admit mistakes without undermining […]

Beyond the Smile: Psychological Safety is More Than Being Nice

Psychological safety, the idea that every member of the team is encouraged to be their authentic self without worrying about […]

From Convenience to Clarity: Rethinking Language at Work

Communication is one of the most powerful tools we have at work. Yet the language we use—our words, phrases, idioms, […]

What Goes Unsaid During Workplace Conflict

Workplace conflict is often attributed to personalities, priorities, or performance. More often than not though, conflict emerges from something less […]

Internship Essentials Guide

Internship Essentials Guide: A strong internship is intentionally designed—so interns get meaningful, skill-building experiences and organizations build capacity, community impact, […]

The Leadership Guide For Managing Conflict

The Leadership Guide for Managing Conflict – Conflict happens, whether we want it to or not—and it often triggers strong, […]

Systems Thinking: A Game-Changer for Conflict Management

In complex organizations where people, processes, cultures, and structures intersect, conflict is inevitable. What if we stopped treating conflict as […]

Team Building

Team-building is the process of identifying, motivating, and empowering individual employees to achieve a common goal. Creating a high-performance team, […]

Emotional Intelligence

When assessing someone’s professional capabilities, it is common to rely on easily quantifiable measures, test scores, or performance metrics to […]

How to Stop Fixing Symptoms and Start Solving Problems

Have you ever been in a situation where a decision in one area creates ripple effects far away? This is […]