When a client asked us to help him create a long-term plan that would develop his management and leadership team during an important transition, we created an 18-month plan. Growing a successful company from a 10-person, $5M company to a 20-person, $10M company in 1 year was no small task, but our client knew what he wanted from his team and trusted us to get them there.

Our client wanted:

1. His team to empower themselves to make their own decisions
2. His management team to empower their team to do the same
3. To set and achieve Key Performance Indicators for each departmental goal
4. To accept and manage the constant change accompanying company growth
5. Improved cross-team collaboration throughout company growth and during a new product launch

Our 18-month plan included five components:

• Sixteen weeks of executive coaching for the CEO
• Eight weeks of executive coaching for the COO
• A one-day all-staff retreat to discuss and improve change management, collaboration, and cross-team dynamics
• A customized 8-week online learning program for the company’s senior team incorporating: online modules, videos, weekly group calls, weekly homework online, and accountability partners
• Crafted messages for strategic planning meetings as well as for quarterly and monthly staff meetings to reinforce key points.

Outcome

The CEO benefited from having a coherent framework to support staff development while growing his company, and he appreciated not having to think about planning the next retreat or key points for staff meetings. After a few hours of initial work with us, he knew that he could cover all the important points consistently on a regular basis. Reinforcing key messages in a balanced, holistic way eventually changed staff behaviors to match the needs of his growing company.